Privacy policy

1. Who we are (data controller)

This Privacy Policy explains how MB „Am spauda" (“we”, “us”) collects, uses and protects your personal data when you use our self-service printing platform and website.

Data controller: MB „Am spauda", company code 304821894, VAT code LT100013001819, address Sporto g. 8-23, Vilnius, Lithuania. Email: [email protected].

2. What data we collect

Data you provide

• Contact form: name, company, email, phone, topic and message content.
• Registration request: name, company, email and phone.
• Account and orders: billing and shipping details, order history and uploaded designs.

Data collected automatically

• Technical data: IP address, browser and device type, and pages viewed.
• Cookies and similar technologies (see section 5).

3. Why we use your data

• To respond to your inquiries and prepare quotes.
• To create and manage your account and process orders.
• To operate, secure and improve our website and services.
• To measure marketing and website performance (only with your consent).
• To comply with legal and accounting obligations.

4. Legal basis for processing

We process personal data under the EU General Data Protection Regulation (GDPR) on the following bases:

• Consent (Art. 6(1)(a)) — analytics and marketing cookies and tracking.
• Performance of a contract (Art. 6(1)(b)) — processing your orders and managing your account.
• Legitimate interests (Art. 6(1)(f)) — site security and service improvement.
• Legal obligation (Art. 6(1)(c)) — accounting and tax records.

5. Cookies and tracking

We use cookies and similar technologies. On your first visit you can accept or decline non-essential cookies via the consent banner, and you can change your choice at any time by clearing the cookie_consent cookie in your browser.

Necessary cookies

Always active. These are required for the site to function — for example your cookie consent choice (cookie_consent) and session and security (CSRF) cookies. They do not require consent.

Analytics and marketing (consent required)

Loaded only after you accept:

• Google Analytics 4 (GA4) — measures how the site is used (Google Ireland Ltd. / Google LLC).
• Meta Pixel — measures advertising effectiveness (Meta Platforms Ireland Ltd.).

If you choose “Necessary only”, these are not loaded and no analytics or marketing cookies are set.

6. Sharing and international transfers

We share data only with service providers that help us run our business (processors), including hosting, Google (analytics), Meta (advertising measurement), payment and delivery providers. They process data on our instructions.

Some providers (for example Google and Meta) may transfer data outside the European Economic Area. Such transfers rely on appropriate safeguards, such as the EU Standard Contractual Clauses.

7. How long we keep data

• Contact and inquiry data — up to 12 months after our last communication.
• Account and order data — for the lifetime of the account plus periods required by law.
• Accounting records — 10 years, as required by Lithuanian law.
• Cookie consent — up to 12 months.

8. Your rights

Under the GDPR you have the right to:

• Access your personal data.
• Rectify inaccurate data.
• Erase your data (“right to be forgotten”).
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.

To exercise your rights, contact us at [email protected]. You also have the right to lodge a complaint with the State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija, vdai.lrv.lt).

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the updated date shown above.

10. Contact

Questions about this policy or your data? Email [email protected] or write to MB „Am spauda", Sporto g. 8-23, Vilnius, Lithuania.